Secure Mode
Immediate account protection when you need it most. Our secure mode allows you to instantly lock down your account in emergency situations.
Understanding Account Security
We understand that security incidents can be stressful and concerning. Our approach prioritises the security of your data and manages the process of restoring access to your account.
Our Commitment to You
Immediate Response
We respond to security concerns within minutes, not hours or days.
Expert Support
Our security team works directly with you to resolve any issues.
Data Protection
Your sensitive information is protected with enterprise-grade security measures.
When to Use Secure Mode
Secure mode is designed for emergency situations where you need immediate account protection. Here are common scenarios where it might be appropriate:
Suspected Credential Compromise
If you believe your login credentials may have been exposed or compromised.
Device Security Concerns
When your multi-factor authentication device has been lost, stolen, or compromised.
Unauthorised Access Detection
If you notice unusual activity or suspect someone else has accessed your account.
Preventive Security Measure
As a precautionary step when traveling or in high-risk situations.
How Secure Mode Works
Our secure mode process is designed to be fast, reliable, and secure. Here's what happens when you activate it:
Immediate Contact
Contact us via the secure form or call +442039166127 to initiate account lockdown.
Identity Verification
We verify your identity over the phone using the number we have on file.
Account Lockdown
All access to your account is immediately disabled, including API access.
Security Assessment
We work with you to assess the situation and determine the appropriate response.
Gradual Restoration
Once cleared, we gradually restore access while maintaining security protocols.
Our Security Philosophy
We understand that security incidents can be distressing. Our approach is designed to provide both protection and peace of mind.
Understanding the Situation
We recognize that security concerns can arise from various situations - from simple credential exposure to more complex scenarios. Our team is trained to handle these situations with sensitivity and professionalism.
We work closely with you to understand the specific circumstances and determine the most appropriate response. Our priority is to ensure your data remains secure while minimizing any disruption to your operations.
Gradual Restoration Process
Once we've assessed the situation and implemented necessary security measures, we work with you to gradually restore access to your account. This process ensures that security is maintained while getting you back to business as quickly as possible.
Our team provides ongoing support throughout the restoration process, ensuring you have the assistance you need at every step.
Data Protection & Privacy
We understand the critical importance of protecting sensitive data. Our systems are designed with multiple layers of security to ensure your information remains confidential and secure.
Enterprise Security
Our infrastructure meets the highest security standards with end-to-end encryption and secure data centers.
Access Controls
Multi-factor authentication and role-based permissions ensure only authorised users can access sensitive data.
24/7 Monitoring
Continuous monitoring and automated alerts help us detect and respond to potential security threats.
Need to Secure Your Account?
If you believe your account may be compromised, don't wait. Our team is ready to help you secure your account immediately.
Emergency contact: +442039166127