Modern Communication & UI

Reliable communication systems that keep all parties informed

Our system communicates with clients and customers alike, ensuring all parties are reliably informed about transaction state and process. Designed for accessibility, ease of use, and slow internet connections.

Multi-Channel Communication

SMS/MMS Communication

Ensures reliable delivery to customers even in areas with poor internet connectivity.

  • Named sender for trust and recognition
  • Designed for low-data and slow internet connections
  • Works on all mobile devices without apps
  • Instant delivery and read receipts
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Proofenance

Your verification code is: 123456

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Email Communication

Provides professional, branded communication with full audit trails and compliance headers.

  • Instant delivery with full email signatures
  • DKIM and SPF to ensure inbox delivery
  • Professional and client branding
  • Audit trails with delivery tracking
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Proofenance <[email protected]>
to me
Your verification is complete
Hello,
Your identity verification has been successfully completed.
You can now proceed with your transaction.

Best regards,
The Proofenance Team

WhatsApp Integration

Collect customer information directly within WhatsApp.

  • End-to-end encryption for security
  • Photograph and send documents
  • Automated responses and status updates
  • Operates with messaging-only Wi-Fi
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Proofenance2:34 PM
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Your document has been verified successfully! 🎉

You can now complete your purchase.

User Experience Excellence

Our KYC process has been thoroughly tested and optimised based on extensive user research, with great feedback from both clients and customers.

Customer-First Design

Our KYC process has been thoroughly tested and optimised based on extensive user research.

  • Extensive user research with real customers
  • Tested and refined based on feedback
  • Designed for accessibility and ease of use
  • Works seamlessly on slow internet connections
  • Clear, understandable step-by-step guidance

Reliable Communication

Ensures all parties are reliably informed about transaction state and process.

  • Real-time status updates for all parties
  • Multiple communication channels for redundancy
  • Clear transaction state visibility
  • Automated notifications at key milestones
  • Easy-to-understand progress indicators

Security & Compliance

All sensitive information is carefully handled with industry-leading security measures.

  • One-time passcodes for secure authentication
  • Encrypted communication channels
  • Compliance with data protection regulations
  • Audit trails for all communications
  • Secure handling of sensitive information

Technical Capabilities

Low-Data Optimization

All communication methods are optimised for slow internet connections and mobile devices, ensuring reliable delivery even in challenging network conditions.

  • Minimal data usage for SMS and email
  • Progressive loading for web interfaces
  • Static pages operate without javascript

Security & Privacy

All sensitive information is carefully handled with industry-leading security measures and compliance with data protection regulations.

  • End-to-end encryption for all communications
  • One-time passcodes for secure actions
  • Comprehensive audit trails

Ready to Experience Better KYC?

Join the growing number of businesses using our reliable communication systems to keep all parties informed and engaged throughout the transaction process.