Manage HMRC investigations
Run an intervention from notification through outcome
Open a case when HMRC notifies you, capture reference numbers and key dates, and walk the intervention through its lifecycle, from preparing your AML supervisory pack through desk or on-site work to outcome and closure.
Each investigation brings together workflow tasks, HMRC requests, uploaded files, correspondence, linked sales and ProofMarked Reports, and compliance-training snapshots. One workspace for the intervention so nothing critical lives only in someone’s inbox when the deadline moves.
Case lifecycle
Phase 1Notification
Phase 2Preparation
Phase 3Active review
Phase 4Closure
Track notification, preparation, active review, and closure with dates and owners. Tasks and deadlines stay on the case so everyone in the gallery or dealership, not just the MLRO, can see what is due next.
- Reference numbers, key dates, and case status
- Task lists and ownership for preparation and response
- Closure record and outcome notes
Evidence in one workspace
Link relevant sales and ProofMarked Reports, attach AML documentation for your gallery or dealership, pull training posture snapshots, and store HMRC correspondence and uploaded files against the same case.
Investigations are where Platform and ProofMarked meet: gallery or dealer governance and sale-level evidence in one place for the reviewer preparing the response.
- Linked purchases and ProofMarked Reports
- Training and documentation snapshots for the case period
- Correspondence and file uploads with audit context
Training snapshots for investigation packs.
Training & records →